Additional features
How to use additional features to enrich users’ chatbot experience
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Create a chatbot with a booking system in Google Sheets
Last Updated: 15.08.2025
You can integrate SendPulse chatbots with other services to request information via Make. In this article, we will look at how to create a booking system using a chatbot for a car service station. You can register a customer to service the car for a specific time if the desired cell is empty or suggest a different time and day if it is booked.
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Send a WhatsApp chatbot message triggered by an event via Make
Last Updated: 15.08.2025
The Integromat service has changed its website address, design and name to Make. The integration options remain the same, but the design may differ from the screenshots shown in the article.
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Send SendPulse chatbot events using Conversions API
Last Updated: 14.08.2025
Use Conversions API to send event data to Meta Ads Manager. When a user interacts with a Click to Messenger ad in Instagram, Facebook Messenger, or WhatsApp, you can track conversions through server-side requests to the Conversions API.
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Use the SendPulse API in flows
Last Updated: 12.08.2025
SendPulse's chatbot builder includes the API request element, which helps send and receive data from external and internal systems. This extends your options beyond standard scenarios, including creating new objects or sending messages through the API.
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Create a public chatbot flow preview
Last Updated: 09.05.2024
You can share any chatbot flow as it appears in the builder so that people can view it without editing. For example, this feature can show your team members how your sales pipelines are built across various messaging apps or help train and onboard your employees.
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Automatically save chatbot subscriber data to your mailing list and set up an automation
Last Updated: 05.06.2024
When a subscriber shares their email address or phone number through your chatbot, this information is automatically saved to your mailing list in the Email section. You can grow your audience and stay in touch with them using other SendPulse tools. For example, you can create a flow in the Automation section and automatically send emails, SMS messages, and more.
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Edit your chatbot landing page
Last Updated: 27.12.2024
Every chatbot you create has an automatically generated bio link page where users can go to the corresponding messaging platform and subscribe to your bot. You can customize this page to fit your business goals.
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Use the “SendPulse notifications” bot
Last Updated: 22.06.2024
With the SendPulse Notifications bot, you can set up notifications for your chatbot admin about triggered flow elements and receive and reply to messages from subscribers. This allows you not to miss requests from customers and give them feedback promptly.
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Copy a chatbot flow from one messaging platform to another
Last Updated: 27.12.2024
Chatbots allow you to answer common questions from your users, guide them, receive requests, and transfer data for further processing. Your message flow scenario determines the sequence in which messages and user action buttons are displayed.
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Use modifiers for variables
Last Updated: 27.12.2024
With SendPulse, you can use modifiers for chatbot variables to transform their value according to the rules you set. For example, you can format text, dates, phone numbers, and URLs.
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Use regular expressions in chatbots
Last Updated: 27.12.2024
Regular expressions are patterns that you can use when the preset validation methods are insufficient to compare a value received from a subscriber with a template value.
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Add a link to a calendar event in a chatbot
Last Updated: 27.12.2024
You can add an event link from Google and other calendars to SendPulse chatbot so that users can add your events to their calendars. For example, when booking a table in a restaurant or announcements of various events — webinars, master classes, or starting a promotion in a store.
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Send message cards in chatbots
Last Updated: 27.12.2024
You can use data that your API service to send data as an array in the JSON format in the “API request” element and create a message card with a brief description and preview image. For example, you can show your most popular items or services, a list of available product categories, or a preview of your latest blog posts in a chat with a subscriber.
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Send a campaign using segmentation
Last Updated: 27.12.2024
Based on the subscriber data that you have, you can send campaigns to specific categories of your larger audience. A properly segmented campaign is more relevant to the selected group of recipients. Because segmented campaigns are personalized and highly relevant, they have a greater response rate than a standard campaign.
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