Additional Features

Extra features and instructions on their usage

  • How to link your email and chatbot subscribers' data

    Last Updated: 12.12.2023

    If you use more than one channel to communicate with your users, you may like the option of linking email subscribers to your chatbot database. Your customers will be able to get relevant information in their emails, place orders, and receive more accurate answers to their questions in chatbots.

  • How to configure SPF and DKIM for email authentication

    Last Updated: 13.12.2023

    To authenticate emails, the recipient's server parses the DKIM and SPF records of the sender's domain.

  • How to set up a custom tracking domain

    Last Updated: 13.12.2023

    Every link in an email is wrapped in a domain for tracking. When a recipient clicks on a link from an email, the link is first redirected to the domain for tracking, and then to the original link. This redirection process happens quickly and is used to track statistics about clicks. To remove the generic tracking link and add your branded domain, configure your DNS record to track clickthroughs on your domain.

  • How to enable webhooks for Email service

    Last Updated: 13.12.2023

    A webhook is a mechanism for receiving notifications about certain events. You can set up notifications about email deliverability and subscriber activity.

  • How to add subscription form code to a website using GTM

    Last Updated: 14.12.2023

    If you use Google Tag Manager, you can add code with it. It is helpful if you want to separate tracking and marketing-related scripts, keep them together, or add a form without having access to your website's source code.

  • Standard SendPulse service variables list

    Last Updated: 14.12.2023

    Here you’ll find a list of standard service variables that you can use when creating email templates and sending campaigns.

  • How to create custom variables

    Last Updated: 08.02.2024

    In addition to the standard variables that are available in the SendPulse service, you can add custom variables. There are several ways to do this:

  • How to use smart personalization in emails

    Last Updated: 13.12.2023

    Smart personalization helps you create more effective campaigns. You can address subscribers by name, as well as customize the email text for individual cities or countries.

  • How to send an email campaign using segmentation

    Last Updated: 14.12.2023

    In this article, you will learn what a contact segment is, and why you should use it. We’ll show you examples of sending campaigns to a contact segment.

  • How to use email campaign archive

    Last Updated: 13.12.2023

    The campaign archive is a section in the email service where you can add your email campaigns and share links to these campaigns with your clients. The clients, you share links to the campaigns in the archive with, will be able to read the email contents at any time.

  • Template for Privacy Policy

    Last Updated: 27.07.2023

    When we say “we,” “us”, “our,” and “___________” we are referring to __________________________________ (Company name and physical address)

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