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CRM
19.05.2025
Product-based filters in CRM deals and contacts
Filter products by name, SKU, price, quantity, or total value in a deal to quickly find the right deals or contacts in the CRM system.
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CRM
18.05.2025
User access rights to telephony in the CRM system
When inviting users to your team, you can now grant them access to telephony, including your call center and call history in contacts and deals. On top of that, you can allow users to receive calls and define call access levels for new and existing roles — either to all contacts or only to their own.
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Chatbots
16.05.2025
Reply to subscribers using SendPulse Notifications
In the “Action” element → “Notify me,” you can now add a button to reply directly from the SendPulse Notifications chatbot in Telegram. Once you receive a notification, simply click the button to reply immediately — no need to switch to the “Conversations” tab.
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Automation 360
15.05.2025
Dynamic segmentation in Automation
Set your conditions once, and let the system do the rest. Segments are updated in real time based on contact activity and preset conditions like variable updates, tag assignments, or interactions with your automated flows. This will allow you to implement complex hyper-personalized scenarios and enhance customer engagement.
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Online Course Builder
14.05.2025
Streamlined password reset for students
When updating a student’s password in your instructor account, you can now automatically generate a new one and email your student their new login credentials. It allows you to save time and cut down on manual steps.
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Automation 360
13.05.2025
Set a language for student invitation emails in Automation
In the “Action” element, you can now set a language for invitation or enrollment emails. Select any language available in the online course builder to make student interactions more relevant.
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CRM
13.05.2025
Export payments from the CRM system
In the “Payments” tab, you can now generate a report file with key payment details, includingamount, status, description, and date created, along with your contact’s first name, last name, email address, and phone number. Report generation runs in the background — once your file is ready, you’ll receive a notification in the upper right corner of your account.
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CRM
12.05.2025
Smarter payment tracking in CRM deals
Your payment list now shows related deals and assigned team members. What’s more, you can filter payments by assigned team members for quicker, more organized tracking.
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Pop-ups
09.05.2025
Smarter color customization in our pop-up builder
In pop-up style settings, you can now select a white, dark, or colored theme for your layout and customize button colors. On top of that, set a specific shade as your background color and switch between a solid or gradient fill. This feature is available for both manually created and AI-generated pop-ups.
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CRM
08.05.2025
The “Email” and “Telephony” contact sources
Contacts created through email or telephony integrations are now automatically tagged with their source in the CRM system. This will allow you to effectively segment your audience and prioritize high-performing customer acquisition channels.
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Chatbots
06.05.2025
Import Instagram contacts to your chatbot audience
Easily add users who’ve messaged you through Instagram Direct to your chatbot audience. From there, you can keep the conversation going with targeted automated flows.
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Online Course Builder
05.05.2025
Quick access links to student accounts
In your course “Students” tab, you can send emails to your students with direct links to their accounts — no login credentials required. You can also use these links to quickly access your student accounts for resolving technical issues. Once you log in, your student will be automatically logged out to avoid any access conflicts.
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Chatbots
04.05.2025
Switch your Instagram chatbot to the new login method
On your bot management dashboard, you can now manually switch your Instagram chatbot to a new simplified login method. This allows you to access your chatbot directly through your Instagram account without linking your Facebook Business Page.
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Automation 360
02.05.2025
Student status filter in your automated flows
Now, you can use a new "Course" filter condition in your course-related flows. It includes six student statuses under "Course study" and "Course completion" categories. This enables you to segment students more precisely and deliver highly personalized messages throughout their learning journey.
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Chatbots
30.04.2025
Notes in the chatbot flow builder
You can now add private notes to your conversations using the new “Add Note” option in the “Action” element. To give you an idea, you can leave comments for your support team — this can be a brief recap of your conversation with a subscriber right after the “AI Step” element.
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Pop-ups
29.04.2025
Gradients in AI-generated pop-ups
Now, when you create your pop-up using AI, it will automatically add a gradient effect to your pop-up layout, giving it a bold and vibrant look. You can adjust its colors manually or switch from a gradient to a solid fill in your pop-up’s design settings under “Background color.”
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Pop-ups
29.04.2025
Welcome message in your messaging app widgets
Grab your visitors’ attention right away by adding a welcome message to your messaging app widget. You can also set a custom entrance delay in seconds for your message to fine-tune the user experience.
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Online Course Builder
28.04.2025
Arabic is now available in student accounts
Students can now switch their account language to Arabic right on the welcome page or later in their account settings. With this update, you can enhance your course accessibility and reach a wider international audience.
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Chatbots
27.04.2025
GPT-4.5 in your chatbots
GPT-4.5, the latest and most advanced OpenAI model, is now available in the "AI Step" flow element. Just add your OpenAI token to start using GPT-4.5 for more engaging conversations and highly accurate responses.
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Online Course Builder
24.04.2025
Activity history in the file manager
The new “History” tab now gives you a complete log of all actions with files and folders across your CRM system, courses, websites, and pop-ups. Track uploads, moves, renames, deletions, and creations — all in one place. You can also see who took an action and when, with filters available by event type and date.
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CRM
23.04.2025
Comment threads in the CRM system
Respond to individual comments within organized threads with a dedicated chat interface. You can edit or delete comments, see how many replies a thread includes in your deal history, and use basic text formatting.
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Automation 360
22.04.2025
New filtering options in automated flows
You can now create filters based on array variables. For instance, you can check if an order includes a product with a specific discount. Your condition will be met if at least one array object matches your selected criteria.
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Chatbots
21.04.2025
GPT-4.1 models for your chatbots
The “AI Step” element in chatbot flows now supports new models, including GPT-4.1, GPT-4.1 mini, and GPT-4.1 nano. These models deliver highly relevant responses while keeping usage costs lower.
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Landing Pages
20.04.2025
Passing UTM, Client ID, and Session ID to Chatbots
UTM parameters are now automatically passed to your chatbot audience when users subscribe through "Chatbots" or "Socials" widgets, as well as via buttons and subscription or payment forms on your website. To pass Client ID and Session ID, add utm_clientid and utm_sessionid fields under your "Audience" tab.
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Pop-ups
19.04.2025
Generate pop-ups with AI
With our AI-powered pop-up builder, you can now effortlessly create fully functional pop-ups in no time. Simply select your language, enter a prompt, and receive a pop-up layout with the structure, features, and text ready to be customized for your project.
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Chatbots
18.04.2025
Organize chatbot flows with custom folders
You can now create custom folders in your "Flows" tab and arrange them in a way that suits your workflow. By default, all flows are categorized into "System" and "Unsorted" folders.
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Landing Pages
15.04.2025
Customize your website shopping cart icons
For multi-page websites, you can replace a floating cart icon with one embedded in your website header. In desktop mode, you can place it anywhere within the header. However, in mobile mode, it will appear opposite your website menu.
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Online Course Builder
14.04.2025
Minimum lesson completion time
Set a minimum amount of time that a student needs to spend on your lesson before they can mark it as completed or submit homework. Exiting this lesson page will reset the timer, requiring them to start over.
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CRM
11.04.2025
Integration fields for CRM products
In the new “Product settings” tab, you can now add integration fields and use them to pass data to payment systems and other platforms. These fields apply to all your products and are not visible to customers on your product cards.
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Online Course Builder
10.04.2025
Limit availability of paid course promo codes
When creating promo codes, you can make them available only to students who have completed certain courses or type in the email addresses of those eligible to use them.
SendPulse is an all-in-one solution designed to support business owners, marketers, sales managers, online course creators, and other professionals across digital industries.
Easily grow your mailing list, build responsive websites and smart pop-ups, automate your email, SMS, and web push campaigns, create no-code chatbots, and run engaging online courses. Keep tabs on your performance and manage sales using our CRM system — all SendPulse tools offer built-in integrations geared toward a smooth user experience.
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