Platform updates

Filter products by name, SKU, price, quantity, or total value in a deal to quickly find the right deals or contacts in the CRM system.

When inviting users to your team, you can now grant them access to telephony, including your call center and call history in contacts and deals. On top of that, you can allow users to receive calls and define call access levels for new and existing roles — either to all contacts or only to their own.

In the “Action” element → “Notify me,” you can now add a button to reply directly from the SendPulse Notifications chatbot in Telegram. Once you receive a notification, simply click the button to reply immediately — no need to switch to the “Conversations” tab.

Set your conditions once, and let the system do the rest. Segments are updated in real time based on contact activity and preset conditions like variable updates, tag assignments, or interactions with your automated flows. This will allow you to implement complex hyper-personalized scenarios and enhance customer engagement.

When updating a student’s password in your instructor account, you can now automatically generate a new one and email your student their new login credentials. It allows you to save time and cut down on manual steps.

In the “Action” element, you can now set a language for invitation or enrollment emails. Select any language available in the online course builder to make student interactions more relevant.

In the “Payments” tab, you can now generate a report file with key payment details, includingamount, status, description, and date created, along with your contact’s first name, last name, email address, and phone number. Report generation runs in the background — once your file is ready, you’ll receive a notification in the upper right corner of your account.

Your payment list now shows related deals and assigned team members. What’s more, you can filter payments by assigned team members for quicker, more organized tracking.

In pop-up style settings, you can now select a white, dark, or colored theme for your layout and customize button colors. On top of that, set a specific shade as your background color and switch between a solid or gradient fill. This feature is available for both manually created and AI-generated pop-ups.

Contacts created through email or telephony integrations are now automatically tagged with their source in the CRM system. This will allow you to effectively segment your audience and prioritize high-performing customer acquisition channels.

Easily add users who’ve messaged you through Instagram Direct to your chatbot audience. From there, you can keep the conversation going with targeted automated flows.

In your course “Students” tab, you can send emails to your students with direct links to their accounts — no login credentials required. You can also use these links to quickly access your student accounts for resolving technical issues. Once you log in, your student will be automatically logged out to avoid any access conflicts.

On your bot management dashboard, you can now manually switch your Instagram chatbot to a new simplified login method. This allows you to access your chatbot directly through your Instagram account without linking your Facebook Business Page.

Now, you can use a new "Course" filter condition in your course-related flows. It includes six student statuses under "Course study" and "Course completion" categories. This enables you to segment students more precisely and deliver highly personalized messages throughout their learning journey.

You can now add private notes to your conversations using the new “Add Note” option in the “Action” element. To give you an idea, you can leave comments for your support team — this can be a brief recap of your conversation with a subscriber right after the “AI Step” element.

Now, when you create your pop-up using AI, it will automatically add a gradient effect to your pop-up layout, giving it a bold and vibrant look. You can adjust its colors manually or switch from a gradient to a solid fill in your pop-up’s design settings under “Background color.”

Grab your visitors’ attention right away by adding a welcome message to your messaging app widget. You can also set a custom entrance delay in seconds for your message to fine-tune the user experience.

Students can now switch their account language to Arabic right on the welcome page or later in their account settings. With this update, you can enhance your course accessibility and reach a wider international audience.

GPT-4.5, the latest and most advanced OpenAI model, is now available in the "AI Step" flow element. Just add your OpenAI token to start using GPT-4.5 for more engaging conversations and highly accurate responses.

The new “History” tab now gives you a complete log of all actions with files and folders across your CRM system, courses, websites, and pop-ups. Track uploads, moves, renames, deletions, and creations — all in one place. You can also see who took an action and when, with filters available by event type and date.

Respond to individual comments within organized threads with a dedicated chat interface. You can edit or delete comments, see how many replies a thread includes in your deal history, and use basic text formatting.

You can now create filters based on array variables. For instance, you can check if an order includes a product with a specific discount. Your condition will be met if at least one array object matches your selected criteria.

The “AI Step” element in chatbot flows now supports new models, including GPT-4.1, GPT-4.1 mini, and GPT-4.1 nano. These models deliver highly relevant responses while keeping usage costs lower.

UTM parameters are now automatically passed to your chatbot audience when users subscribe through "Chatbots" or "Socials" widgets, as well as via buttons and subscription or payment forms on your website. To pass Client ID and Session ID, add utm_clientid and utm_sessionid fields under your "Audience" tab.

With our AI-powered pop-up builder, you can now effortlessly create fully functional pop-ups in no time. Simply select your language, enter a prompt, and receive a pop-up layout with the structure, features, and text ready to be customized for your project.

You can now create custom folders in your "Flows" tab and arrange them in a way that suits your workflow. By default, all flows are categorized into "System" and "Unsorted" folders.​

For multi-page websites, you can replace a floating cart icon with one embedded in your website header. In desktop mode, you can place it anywhere within the header. However, in mobile mode, it will appear opposite your website menu.

Set a minimum amount of time that a student needs to spend on your lesson before they can mark it as completed or submit homework. Exiting this lesson page will reset the timer, requiring them to start over.

In the new “Product settings” tab, you can now add integration fields and use them to pass data to payment systems and other platforms. These fields apply to all your products and are not visible to customers on your product cards.

When creating promo codes, you can make them available only to students who have completed certain courses or type in the email addresses of those eligible to use them.