Best Manychat Alternatives: Pricing & Features [2026]

If you’re exploring chatbot solutions, you’ve likely come across Manychat or even considered it as an option. But what if Manychat doesn’t fully meet your needs? Maybe it’s missing key features, doesn’t fit your budget, or has a user interface that feels too complex.

The good news is there are plenty of platforms like Manychat you can choose from. In this post, we’ll explore the best Manychat alternatives, breaking down their features, pricing, and pros and cons to help you find the right fit.

TL;DR Best Manychat alternatives compared

Please note that all features, pricing, and positioning below are accurate as of August 20, 2026.

Before diving into the full reviews, here’s a quick overview of all the Manychat alternatives covered in this post, including pricing, supported channels, and key features.

The right Manychat alternative depends on your preferred channels, automation needs, and business goals. Use this table as a starting point to narrow down the platforms that best fit your requirements.

What is Manychat, and what does it offer?

G2: 4.5 ⭐ | Capterra: 4.6 ⭐

Supported chatbot channels: Instagram, WhatsApp, Facebook Messenger, TikTok, Telegram, SMS, email.

Manychat is a chatbot and marketing automation platform that helps businesses stay in touch with customers across multiple messaging channels. It can be used across Instagram, WhatsApp, Facebook Messenger, SMS, email, TikTok, and Telegram to automate conversations for sales, marketing, and customer support.

The platform includes a visual drag-and-drop builder and 60+ ready-made templates for building automated workflows. Businesses can automate comment-to-DM campaigns, welcome messages, keyword-triggered conversations, FAQ responses, giveaways, lead capture, follow-up sequences, and broadcasts. Manychat also includes a unified inbox, audience segmentation tools, and integrations with payment providers.

Manychat also offers AI capabilities, such as AI Replies for answering FAQs using your business knowledge, AI Goals for guiding conversations toward conversions, AI Intention Recognition to trigger automations based on user intent rather than exact keywords, and AI-powered lead qualification within automated workflows.

For analytics, Manychat lets businesses track net contacts, active and inactive contacts, and engagement metrics, including impressions, opt-ins, open rates, click rates, and conversion rates.

Pricing. Manychat’s free plan includes up to 25 active contacts, 2 connected channels (chosen from Instagram, Facebook Messenger, TikTok, or Telegram), and up to 4 automations. The entry-level paid plan (Essential) starts at $14/month (billed annually) and includes 250 active contacts, the same 2 channels, and unlimited automations. AI features and the WhatsApp, SMS, and email channels all unlock with the mid-tier Pro plan, which starts at $29/month (billed annually) and includes 2,500 active contacts and 3 connected channels. Plans go up to $139/month (billed annually). Check Manychat’s official pricing page for details.

Why businesses look for a Manychat alternative

Manychat is widely praised for its intuitive interface and ease of getting started, but it has limitations that push businesses to look elsewhere.

One common complaint is complexity at scale. Users on G2 report that managing advanced automations becomes increasingly difficult as workflows grow. Large flows with multiple branches, conditions, and integrations can get cluttered and hard to maintain over time.

Pricing is another sticking point. Manychat has a free tier, but many users find themselves upgrading sooner than expected to access the features they actually need. Since pricing scales with the number of active contacts, costs can rise quickly as an audience grows.

A specific point of frustration is how Manychat actually counts active contacts. A contact is billed as active whenever a message is sent or received through the platform, including organic conversations that land in the connected inbox. Because the entry Essential plan includes 250 active contacts and then charges $0.10 for each additional one, a single post that sparks a wave of DMs can push you over your tier before you notice.

While the platform’s AI capabilities are improving, they don’t fully eliminate the need to build and maintain automation flows manually. Businesses looking for more autonomous, AI-driven interactions may find the platform less flexible than newer AI-first solutions.

Analytics is another gap. Manychat covers core reporting and performance metrics, but businesses with more advanced needs often find the built-in tools too limited. Deeper funnel reporting, conversion attribution, and more robust campaign insights are frequently requested features.

Because Manychat relies heavily on platforms like Instagram and Facebook Messenger, users are also affected by changes to Meta’s APIs and messaging policies. When platform rules shift, existing workflows may need to be adjusted, even when the issue has nothing to do with Manychat itself.

Another frequently mentioned issue is Manychat’s customer support. According to some Manychat reviews, customer service response times can be slow, and the available assistance may not always be as helpful as expected. This can be a significant drawback for users who rely on timely support to resolve technical issues.

Manychat also has a learning curve. One reviewer noted some initial difficulty getting up to speed and wished for more advanced training, like webinars for intermediate and advanced users.

When weighing Manychat’s pros and cons, it becomes clear that while the platform offers strong automation capabilities, it is not always the most flexible or cost-effective option. Many businesses actively seek the best Manychat alternatives to find a solution that fits their needs.

How to choose a Manychat alternative

The right Manychat alternative depends on your business goals, budget, and the communication channels you use to reach customers. Here are the key factors worth considering before making a decision:

• Communication channels. Start by identifying where you interact with your audience. Some platforms focus primarily on Instagram and Facebook Messenger, while others also support WhatsApp, Telegram, SMS, website, email, or website chat widgets. Choose a solution that supports your current channels and leaves room to expand as your business grows.
• Pricing and scalability. It’s best to compare not only the starting price but also how costs increase over time. Some chatbot platforms charge based on the number of contacts, while others use conversation-, message-, or feature-based pricing. If you expect your audience to grow, look for a pricing model that remains predictable and offers a free plan or trial to test the platform before committing.
• AI capabilities. Modern chatbot platforms offer different levels of AI functionality. If AI is a priority, look for features such as AI agents, GPT conversations, AI responses, knowledge base integration, intent recognition, and automated customer support. Some platforms rely primarily on rule-based workflows, while others allow AI to handle conversations.
• Business size and use case. Not every chatbot platform is built for the same audience. Some are designed for creators and social media marketing, and others focus on customer support, lead generation, eCommerce, etc. Choose a solution that aligns with your primary use case and can scale alongside your business.
• Ease of use and integrations. If you don’t have a tech team, prioritize a no-code visual builder that makes it easy to create and update automations. Also, check whether the platform integrates with your existing CRM, eCommerce platform, email marketing software, payment tools, or other business apps to avoid manual work.

Top Manychat alternatives worth a look

We created test accounts and built simple chatbots with almost every Manychat alternative below, so the features, pricing details, and screenshots reflect what you’ll actually find. Note that the tools are not ranked. For each, we cover what it does best, the chatbot channels and AI features it supports, who it’s built for, where it falls short, and what it costs.

SendPulse

G2: 4.6 ⭐ | Capterra: 4.6 ⭐

Best for: businesses that want to automate marketing, sales, and support across messaging channels, with AI, in-bot payments, and a built-in CRM system.

Supported chatbot channels: Instagram, WhatsApp, TikTok, Facebook Messenger, Telegram, SMS, email, website.

SendPulse is an AI-driven marketing platform with an intuitive visual chatbot builder that lets businesses automate customer conversations on Instagram, WhatsApp, Facebook, TikTok, SMS, Telegram, and other messaging channels. This Manychat alternative handles customer inquiries, appointment scheduling, and availability checks without manual effort from your team.

Its no-code builder includes ready-made templates for launching chatbot flows quickly, with precise customization options. SendPulse’s LLM integrations let businesses auto-generate natural chatbot responses and build entire flows from simple text prompts. The AI assistant understands conversation context, recognizes customer intent, analyzes sentiment, and transcribes voice messages to create more natural interactions.

The AI Agent element allows chatbots to analyze user input, guide conversations, and personalize responses through AI-driven decision-making. It can send instant replies or adjust responses based on user behavior, which ensures a more personalized experience. Plus, subscriber data can be seamlessly transferred to a CRM contact list, making audience segmentation and contact management more efficient.

In addition, SendPulse allows businesses to reuse chatbot flows across multiple messaging platforms, connect chatbots to external systems using API requests, and manage conversations from a mobile app. Businesses can also accept payments directly through chatbots by integrating payment providers like PayPal, Stripe, Fondy, and others.

Limitations. SendPulse covers a wide range of chatbot automation needs, but some advanced scenarios may require external integrations or API connections. Businesses looking for fully autonomous AI agents with deep reasoning or industry-specific knowledge may find the automation capabilities somewhat limited.

Pricing. SendPulse offers a free plan that includes up to 3 connected chatbots, 10,000 messages per month, and 500 subscribers. For businesses needing more flexibility, the platform’s most affordable paid plan starts at $9.60/month (billed annually) for unlimited chatbots, up to 500 subscribers, unlimited messages, and advanced features. Check SendPulse’s official pricing page for details.

Respond.io

G2: 4.8 ⭐ | Capterra: 4.6 ⭐

Best for: businesses that rely on WhatsApp and Instagram as key customer communication channels and need an omnichannel inbox.

Supported chatbot channels: WhatsApp, TikTok, Facebook Messenger, Instagram, WeChat, Telegram, LINE.

Respond.io is a customer conversation management platform that brings messages from WhatsApp, Messenger, Instagram, TikTok, email, and voice into a single inbox. It supports the official WhatsApp Business API, allowing organizations to manage customer conversations at scale and connect communication with CRM systems and other business tools.

This chatbot software includes workflow automation for routing conversations to the right team, assigning chats, sending automated responses, and more. This helps reduce manual effort and ensure customer interactions remain connected, even when conversations move between different channels or communication methods.

This alternative to Manychat incorporates AI Agents that extend the capabilities of traditional chatbots. They can handle more complex and context-aware conversations. In addition, the AI can answer FAQ, qualify leads, recommend products, assist with bookings, interpret text, images, PDFs, and voice messages, and perform actions such as updating CRM data or triggering workflows. When required, conversations can be transferred to human agents with the full conversation history preserved.

Limitations. The platform is designed primarily for businesses managing frequent customer interactions. Smaller teams with simple communication needs may find some features unnecessary. Also, many integrations require setup and process configuration.

Pricing. Respond.io doesn’t have a free plan, but it provides a 7-day free trial instead. The cheapest plan starts at $79/month (billed annually) and includes unlimited contacts, all the channels, and limited AI features. Also, some integrations become available only on high-tier plans. Check Respond.io’s official pricing page for details.

Chatfuel

G2: 4.4 ⭐ | Capterra: 4.3 ⭐

Best for: companies needing an Official WhatsApp API and eCommerce automation.

Supported chatbot channels: Instagram, Facebook, WhatsApp, website.

Chatfuel is an AI-powered customer automation platform that helps businesses manage customer messages from a single number and improve response times and customer service quality. As an alternative to Manychat and an official WhatsApp API provider, Chatfuel offers AI-driven interactions that feel natural and boost engagement and sales.

Unlike traditional chatbot platforms that rely heavily on pre-defined rules, Chatfuel positions itself as an AI coworker capable of autonomously handling customer conversations, bookings, marketing campaigns, and sales tasks 24/7. With built-in ChatGPT functionality, Chatfuel can automatically send personalized messages to customers who abandon their carts, nudging them to complete purchases. Its AI-powered chatbot can also recommend products, answer FAQs, process transactions, qualify leads, schedule appointments, and more. Additionally, the platform supports upselling and cross-selling to maximize revenue opportunities.

Beyond real-time customer support, Chatfuel enables businesses to re-engage audiences through targeted drip campaigns triggered by events like inactivity or subscription cancellations. It also supports automated follow-up campaigns and broadcasts across WhatsApp, Instagram, and Facebook to help businesses reconnect with customers. For performance tuning, Chatfuel offers real-time analytics and A/B testing, allowing businesses to test different message formats, including text, images, and CTAs.

Limitations. While Chatfuel offers unlimited contacts and messages, its AI features are subject to fair use limits based on AI processing. If the limit is reached, the AI assistant pauses until the billing cycle resets, the plan is renewed, or you connect your own OpenAI API key to remove the fair use restriction.

Pricing. Chatfuel offers a free plan that includes Instagram, Facebook, and WhatsApp automations, templates, automated replies, and other features. The paid plan costs $49/month (billed annually) and additionally includes AI features, broadcasts, and advanced contact tools. Check Chatfuel’s official pricing page for more details.

Tidio

G2: 4.6 ⭐ | Capterra: 4.7 ⭐

Best for: eCommerce businesses and customer support teams using Lyro AI Agent and real-time visitor tracking.

Supported chatbot channels: Facebook Messenger, Instagram, WhatsApp, email, website, app.

Tidio is an AI-powered customer service platform offering robust live chat, chatbot, AI agent, and help desk tools. Its Lyro AI Agent delivers instant, natural, and reliable responses using verified knowledge sources, staying aligned with your brand voice and understanding conversation context. With Tidio, you can manage messages from all your communication channels in one dashboard and support customers in multiple languages, including English, Spanish, French, German, and Portuguese.

The platform’s real-time website tracking lets you see what pages your visitors are browsing and engage with them instantly through live chat. One of Tidio’s standout features is its live typing preview, which lets agents see what users are typing in real time, enabling quicker, more accurate responses. Its built-in help desk also helps teams organize workflows, automate repetitive support tasks, and collaborate more efficiently.

This Manychat competitor also helps you convert leads and boost sales with automation. You can use ready-made flows to handle missed conversations, offer discounts, recover abandoned carts, recommend products, capture leads, book meetings, and respond even when your team is offline. There are over 40 templates available to choose from.

For more flexibility, you can also build custom sales or support flows with an easy drag-and-drop editor, or extend Lyro with REST APIs, webhooks, JavaScript actions, and Model Context Protocol integrations for custom AI workflows.

Limitations. Lyro provides better responses when trained on high-quality knowledge sources, meaning businesses need to maintain accurate FAQs, documentation, and guidance. Also, Lyro AI Agent plans are based on a set number of AI conversations, so businesses with high chat volumes may need to upgrade or pay for additional usage.

Pricing. Tidio offers a free plan with 50 conversations per month, including 50 Lyro AI conversations and 100 visitors reached via automations. The platform’s most affordable paid plan starts at $24.17/month (billed annually) and includes 100 conversations, basic analytics, and the same AI and automation limits as the free plan. You can also customize your plan by adding more AI conversations and automation flows as needed. Check Tidio’s official pricing page for details.

Landbot

G2: 4.7 ⭐ | Capterra: 4.4 ⭐

Best for: non-technical teams requiring visual conversational flows, as well as companies primarily using WhatsApp bots.

Supported chatbot channels: Facebook Messenger, WhatsApp, website.

Landbot is a powerful Manychat alternative that lets you create advanced conversational flows using a drag-and-drop builder. It enables businesses to build both rule-based chatbots and AI-powered agents with conditional logic and various media files for more dynamic interactions. You can use bots on your website as pop-ups or embeds, or integrate them with platforms like WhatsApp and Facebook Messenger. Notably, Landbot also offers a standalone WhatsApp bot powered by WhatsApp’s official API.

To simplify chatbot creation, Landbot provides AI-generated workflows, ready-made templates, and modular “bricks” tailored for various scenarios, including lead generation, product launches, event registrations, and job applications. You can generate a workflow with AI or customize an existing template, while AI Copilot provides contextual guidance throughout the building process. This means you don’t have to start from scratch, speeding up deployment while ensuring high engagement.

Beyond just gathering customer data, Landbot focuses on real-time personalization. For instance, AI agents can recommend products based on users’ past searches, preferences, or purchase history in a natural, conversational manner. They can also handle FAQs, providing instant responses to common inquiries and reducing support workload. Additionally, AI agents can route conversations to the right team and hand sales-ready prospects over to human agents. With built-in analytics, you can monitor conversation performance, user behavior, AI response quality, and other key metrics for ongoing optimization.

Limitations. While Landbot supports some channels and API-based deployments, it doesn’t natively support channels like Instagram, Telegram, or SMS.

Pricing. The free plan includes 1 user seat and 100 chats/mo on the web channel only. The entry-level paid plan costs $36/month (billed annually) and includes 500 chats, 2 user seats, 100 AI-powered chats, and Facebook Messenger. Check Landbot’s official pricing page for details.

Intercom

G2: 4.5 ⭐ | Capterra: 4.5 ⭐

Best for: support-heavy teams that want to combine AI automation with human customer service in a single platform.

Supported chatbot channels: Facebook Messenger, WhatsApp, Instagram, Discord, Telegram, Slack, SMS, email.

Intercom is an AI-powered customer service platform that combines helpdesk software, automation, and customer engagement tools in a single solution. It enables businesses to manage conversations across multiple channels, including email, live chat, phone, WhatsApp, and social messaging apps. Apart from customer support, Intercom also offers onboarding tools, proactive messaging, workflow automation, and over 350 integrations.

To help teams resolve customer inquiries more efficiently, this Manychat alternative includes AI-powered ticketing, no-code automation, and Copilot. Its AI assistant provides agents with relevant context, surfaces answers from the knowledge base, and assists with conversations in real time. The platform also provides live customer intelligence.

At the core of the platform is Fin, Intercom’s natively integrated AI agent. Unlike AI tools that rely on third-party integrations, Fin is built directly into the helpdesk. This allows it to collaborate seamlessly with human agents and share the same customer records and conversation history. It can answer customer questions, automate support interactions, hand conversations over with full context when needed, and more. Intercom also includes AI-powered insights and reporting that analyze every conversation.

Limitations. Intercom’s pricing combines per-seat costs with usage-based charges for AI outcomes, messaging channels, and add-ons. As support volumes and team sizes grow, the total cost can increase significantly.

Pricing. Intercom doesn’t have a free plan, but it offers a 14-day free trial. The platform’s most affordable paid plan costs $19/month per seat (billed annually) and includes Fin Customer Agent, Facebook Messenger support, and other features. In addition, you have to pay $0.99 per Fin outcome, and other charges for WhatsApp, SMS, etc. Check Intercom’s official pricing page for details.

Freshchat

G2: 4.4 ⭐ | Capterra: 4.2 ⭐

Best for: businesses already using Freshworks products or companies looking for a customer messaging platform with AI-powered chat and live support.

Supported chatbot channels: Facebook Messenger, Instagram, WhatsApp, LINE, Google Business Messages, SMS, website, app.

Freshchat is a customer messaging and live chat platform designed to help businesses engage with website visitors and customers in real time. This alternative to Manychat offers a wide range of features that allow companies to provide better customer support, generate leads, and improve customer engagement. Freshchat supports omnichannel conversations across email, social media, messaging apps, SMS, and voice.

With Freshchat’s no-code chatbot builder, businesses can create chatbots that recognize user intent and guide conversations accordingly. You only need to configure workflows to lead your customers through systematic journeys. Businesses can also customize their chat widget to align visually with their brand identity.

Freshchat’s AI-powered bots can engage in casual, natural conversations rather than relying on scripted robotic replies. The platform also lets you seamlessly transfer conversations to live agents with a single click, allowing businesses to handle complex queries efficiently. Agents work from a unified workspace that provides customer context, including previous conversations, purchases, and open issues.

Setting up and maintaining chatbots in Freshchat requires no coding. Ready-made templates for common use cases get you up and running quickly, and updating or refining flows takes just a few clicks. Freddy AI Agent and Freddy AI Copilot add another layer by handling repetitive workflows automatically and keeping customer communication running around the clock.

Limitations. While Freshchat includes Freddy AI capabilities, features like Freddy AI Copilot and additional AI Agent sessions are paid add-ons or limited by plan.

Pricing. Freshchat offers a forever-free plan for creating chat widgets on websites and mobile apps, limited to 10 agents. To use AI features and access social media platforms, you’d have to upgrade to the platform’s plan for $19 per agent per month (billed annually). The Freddy AI Agent costs an additional $49 per 100 sessions. Check Freshchat’s official pricing page for details.

Crisp

G2: 4.5 ⭐ | Capterra: 4.6 ⭐

Best for: SMBs looking for a free or affordable omnichannel messaging platform with built-in AI automation and live chat.

Supported chatbot channels: WhatsApp Business, Instagram, Telegram, Facebook Messenger, X, LINE, SMS, website, email.

Crisp is a powerful free alternative to Manychat, offering an intuitive, no-code chatbot builder that integrates seamlessly with Crisp CRM or your preferred CRM. It enables lead scoring, conversation routing, and personalized messaging across multiple channels.

Crisp’s omnichannel AI chatbots can help with customer interactions by automating responses, collecting customer data, and ensuring seamless handovers to team members when needed. They work across multiple channels, including WhatsApp, Instagram, Messenger, Telegram, and more, providing consistent, multilingual support. Businesses can build custom AI-driven workflows using Crisp’s no-code builder or integrate third-party AI tools like OpenAI, Claude, Llama, and Dialogflow for more advanced automation.

With automation features, you can trigger team alerts, adjust conversation statuses, send multilingual messages, and record user events. The platform allows businesses to craft messages for multiple channels using a single chatbot script. It also supports proactive messaging, allowing businesses to engage visitors with personalized messages. Developers can further customize bots using the chatbot API with five different API libraries.

Crisp’s AI assistant, Hugo, helps businesses automate repetitive support tasks, answer customer questions, and reduce agent workload by automatically resolving common inquiries.

The platform also allows companies to train custom AI models using multiple knowledge sources, including their website, knowledge base, conversation history, uploaded documents, and custom Q&A snippets. This enables AI responses that are tailored to each business’s products, services, and tone of voice.

Limitations. Although Crisp can generate leads and automate conversations, it doesn’t offer the extensive marketing automation, campaign building, or broadcast messaging features found in platforms that specialize in conversational marketing.

Pricing. Crisp provides a free plan that includes 2 seats, a chat widget, and basic features, but limits user profiles to 100 and doesn’t include advanced features like an AI chatbot or WhatsApp Business integration. The platform’s most affordable plan is available for €45/month (around $50) per workspace and includes 4 seats, support for 5,000 user profiles, offers AI credits, and more. Check Crisp’s official pricing page for details.

Botpress

G2: 4.5 ⭐ | Capterra: 4.5 ⭐

Best for: developers and technical teams who require conversational AI that goes beyond answering questions.

Supported chatbot channels: WhatsApp, Facebook Messenger, Instagram, Intercom, LINE, Telegram, Slack, Microsoft Teams, Sunshine Conversations, website.

Botpress is an AI platform for building chatbots and AI agents that can handle customer support conversations from start to finish. Instead of only generating responses, it can perform actions such as processing refunds, updating customer accounts, correcting orders, and completing multi-step workflows. When a request needs human judgment, the conversation escalates with full context and history intact, so support teams can pick up without starting over.

This Manychat alternative can be used alongside an existing helpdesk or as a standalone ticket management system. AI agents are created using natural language, without requiring extensive engineering work, and can connect with existing systems through integrations. Botpress is designed to learn from resolved cases, so solutions become part of its knowledge base and similar requests can be handled automatically in the future.

Reliability and scalability are also built in. Botpress runs on AWS with automatic scaling, and configurable escalation rules define when AI should act and when a human should step in, making it easier to automate routine tasks while ensuring complex issues get the right attention.

Limitations. While no-code and low-code tools are available, advanced workflows and custom integrations may still require technical expertise.

Pricing. Botpress offers a free plan that includes 3 seats, 3 AI agents, 100 conversations, and other features. The cheapest paid plan costs $150/month (billed annually) and includes the same 3 seats, 250 conversations, unlimited AI agents, and more. Check Botpress’s official pricing page for details.

YourGPT

G2: 4.7 ⭐ | Capterra: 4.8 ⭐

Best for: customer support teams that require AI helpdesks and AI voice automation.

Supported chatbot channels: Facebook Messenger, WhatsApp, Telegram, Slack, Discord, website.

YourGPT is an AI agent platform designed to help businesses automate customer support, sales, and business operations. This alternative to Manychat lets AI agents complete tasks, such as creating support tickets, updating records, scheduling appointments, and interacting with third-party business tools.

With YourGPT’s no-code AI builder, businesses can create smart AI agents, trained on their own content, including websites, PDFs, help documentation, Notion workspaces, Google Drive files, FAQs, and other knowledge sources. Agents can be customized with personas, guardrails, and business rules to ensure responses remain accurate and aligned with company policies. The platform is also model-agnostic, so businesses can choose the AI model that best fits their needs.

YourGPT’s AI-powered bots can handle dynamic, multi-step conversations and even manage inbound and outbound voice calls in real-time. Its AI agents support more than 100 languages and automatically detect and respond in the customer’s preferred language. The platform also lets you seamlessly transfer complex conversations from the AI to live agents. You can deploy and manage conversations across the web, WhatsApp, Messenger, and more from one unified inbox. With a built-in AI analytics dashboard, you can monitor CSAT, resolution speed, and conversation quality.

Limitations. Since the platform supports multiple AI models, response quality, speed, and operating costs depend on the selected model and configuration.

Pricing. YourGPT offers a 7-day free trial to test the platform. The cheapest paid plan starts at $39/month (billed annually) and includes up to 2 chatbots, 200 webpages, and 10 million AI credits. With a higher-tier plan, you also get AI Studio, API, custom branding, advanced analytics, and AI Helpdesk. Check YourGPT’s official pricing page for details.

Flozic (Appy Pie)

G2: 4.7 ⭐ | Capterra: 4.6 ⭐

Best for: no-code users who want to build sophisticated automations without programming.

Supported chatbot channels: WhatsApp Business, Facebook Messenger, Telegram, Slack, Microsoft Teams, Discord, X, email, SMS, website.

Flozic, formerly known as Appy Pie, is a no-code AI workflow automation platform that enables businesses to build AI-powered workflows without coding. This Manychat alternative combines workflow automation, AI agents, and integrations into a single solution. Using a simple text prompt, users can describe the workflow they want to automate, and Flozic automatically generates the workflow. Alternatively, users can build workflows manually using the platform’s intuitive drag-and-drop visual builder.

Creating a workflow is straightforward: choose a trigger, add actions and AI agents, then publish. Flozic automatically executes every workflow, provides live run history, error tracking, rollback capabilities, and more. Its native AI agent builder lets users integrate ChatGPT, Claude, Gemini, Mistral, or custom large language models directly into workflows as intelligent decision nodes.

Flozic also includes more than 500 pre-built workflow templates for sales, marketing, customer support, and more. Businesses can quickly launch automations for CRM synchronization, support ticket routing, order processing, AI content distribution, and appointment workflows. The platform also includes enterprise-grade capabilities such as SOC 2 Type II compliance, GDPR compliance, audit logs, VPC peering, and others.

Limitations. Basic workflows can be created quickly, but designing sophisticated multi-step automations with conditional logic, AI agents, APIs, and custom integrations may take time for users who are new to workflow automation.

Pricing. Flozic offers a free plan with basic features and limited connections. There is also a 7-day free trial on paid plans. The cheapest tier costs $8/month (billed annually) and includes 8,000 tasks per month, 40 AI Agents, and more. You can also opt for AI Agents only. In this case, the cheapest plan costs $12/month (billed annually). Check Flozic’s official pricing page for details.

Giosg

G2: 4.6 ⭐ | Capterra: 4.5 ⭐

Best for: mid-sized and enterprise businesses that want to automate lead qualification and use behavior-based targeting.

Supported chatbot channels: WhatsApp, Facebook Messenger, website, email.

Giosg is a no-code AI agent and chatbot platform designed to help businesses engage website visitors 24/7, gather valuable data, qualify leads, and automate customer interactions. This Manychat competitor allows users to create, customize, and launch AI-powered chatbots and dynamic conversational forms without requiring technical skills.

The platform includes pre-built chatbot templates to speed up setup and a drag-and-drop editor for customizing workflows. Businesses can add media elements like images, videos, GIFs, and emojis, as well as games, custom JavaScript, live chat, and canned responses. A no-code dynamic form builder handles conversational lead capture forms that proactively engage visitors.

The platform also offers AI agents that can handle basic customer support, product recommendations, and task automation. These AI agents integrate seamlessly with various systems, including CRMs and ERPs. Additionally, Giosg’s AI Assistants support multilingual interactions and rich content replies.

Businesses can trigger chatbots based on visitor behavior using 30+ onsite targeting rules, helping automate responses at key moments. The platform also includes built-in A/B testing to optimize chatbot performance. For businesses using live chat, Giosg allows seamless bot-to-human handoffs, ensuring that complex inquiries are escalated to a support agent when needed. Additionally, chatbot data can be synced with CRM systems and marketing automation platforms.

Limitations. Plans are quote-based, which makes Giosg less accessible for startups and small businesses. While it supports multiple messaging channels, its core functionality centers on website conversations.

Pricing. Giosg does not offer a free plan or trial. Pricing is customized based on business needs, and interested users are encouraged to fill out a form to get a quote. The plan starts at €790/month (around $900). Check Giosg’s official pricing page for details.

Gleap

G2: 4.6 ⭐ | Capterra: N/A

Best for: teams that need customer support, bug reporting, and AI-powered workflows.

Supported chatbot channels: WhatsApp Business, Instagram, Facebook Messenger, Discord, Telegram, email, website, app.

Gleap is an AI-powered customer support and product feedback platform that helps software companies manage customer conversations, bug reports, feature requests, and AI-driven development workflows. This Manychat alternative enables businesses to build AI support experiences without coding, automate workflows, and integrate with third-party tools and APIs.

The centerpiece is Gleap’s Kai AI agent ecosystem, which is a set of specialized agents for customer support, bug investigation, product management, and software development. Kai handles routine customer inquiries using company knowledge bases and help center content. Kai Resolve automatically analyzes bug reports by collecting technical data like console logs and screenshots, then routes issues to the right teams. Kai PM organizes customer feedback into prioritized roadmap items, and Kai Code generates implementation plans and creates pull requests for approved fixes and features.

Gleap also supports multi-channel customer support by seamlessly integrating with platforms like WhatsApp, email, Facebook Messenger, and Instagram. This Manychat alternative also offers AI inbox summaries, multilingual customer support, public roadmaps, changelogs, and AI Copilot features that help agents troubleshoot issues and respond more efficiently.

Limitations. Unlike Manychat, Gleap is not focused on marketing campaigns, social media growth, or conversational funnels. It’s heavily optimized for SaaS and software teams. Also, Gleap uses usage-based AI pricing for some features, which can make costs less predictable.

Pricing. Gleap doesn’t offer a free plan, but you can try it with a 14-day trial. The platform’s basic tier costs $49/month (billed annually) and is limited to 1 team member and 1 project. If you want to expand your support to additional channels such as WhatsApp, Facebook, or Instagram, you’ll need to upgrade to a higher-tier plan. Check Gleap’s official pricing page for details.

Connect (Userlike)

G2: 4.4 ⭐ | Capterra: 4.6 ⭐

Best for: SMBs that need a GDPR-compliant AI chatbot platform.

Supported chatbot channels: WhatsApp, Facebook Messenger, Instagram, SMS, Telegram, Threema, website, email.

Connect, formerly known as Userlike, is an AI-powered customer service platform that helps businesses automate and manage customer interactions across chat, email, WhatsApp, and other messaging channels. This Manychat alternative combines AI agents, live chat, and workflow automation to resolve customer requests more efficiently.

Connect’s AI agents can automatically answer customer questions, complete end-to-end service processes, and hand conversations off to human agents when needed. The platform can be trained on existing websites, help centers, and documentation, allowing businesses to start without a complex setup.

This Manychat alternative automates customer service workflows through integrations with CRM, ERP, and other business systems. The platform’s AI-powered features, such as live translation, conversation routing, macros, and shared team inboxes, help support teams manage requests more efficiently.

Connect also includes a customizable website messenger, which lets businesses tailor fonts, colors, branding, quick links, and chat behavior to match their website. Additional features such as conversation feedback, transcripts, and operator notifications help businesses optimize customer support.

Limitations. Connect is primarily designed for customer service automation. While it supports WhatsApp campaigns, it doesn’t offer the advanced marketing automation, drip campaigns, or customer journey builders found in other platforms.

Pricing. Connect offers a free version, but it is limited to 1 seat, 1 website channel, and 200 conversations. For businesses needing additional features, the most affordable plan starts at €87/month (around $100) if billed annually and includes 3 seats, unlimited channels and conversations, and 10 WhatsApp numbers. Check Connect’s official pricing page for details.

Botsify

G2: 4.3 ⭐ | Capterra: 4.6 ⭐

Best for: marketing and digital agencies that want to resell AI chatbots and AI agents under their own brand.

Supported chatbot channels: Facebook Messenger, WhatsApp, Telegram, Instagram, website, SMS.

Botsify is a fully customizable, white-label AI chatbot and AI agent platform designed to match your brand identity. You can personalize your AI agents and bots with your logo, domain, colors, and fonts, ensuring a cohesive brand experience for your customers. The platform is especially suitable for businesses that want to launch and resell branded AI automation solutions under their own pricing and positioning.

As a Manychat alternative, Botsify lets you build chatbots for websites, Telegram, WhatsApp, Facebook Messenger, and Instagram. You can also create an SMS chatbot. Botsify also supports email, Slack, and other business channels. Its native integrations and connections with 5,000+ apps and services allow AI agents to automate workflows across your existing software stack.

Beyond automation, Botsify helps you qualify leads, interact with website visitors, and collect valuable information through conversational forms. Also, human agents can step in and take over the conversation whenever needed. The platform includes prompt-based AI agents that can be custom-trained on your business data, documents, tone, and SOPs. They support document knowledge bases, scheduled agents, MCP integrations, voice capabilities, and custom workflow automation. Botsify also offers a done-for-you AI agent service, where its team designs and optimizes AI agents tailored to your specific needs.

Limitations. The platform is heavily oriented toward white-label reselling and done-for-you deployments, which may be excessive for individuals or small personal projects. Also, AI conversations and voice features are tied to monthly credit allocations unless you use BYOK (Bring Your Own Key), so costs can increase with heavy usage.

Pricing. Botsify does not offer a free plan or trial, but you can book a demo to explore its features. The platform’s cheapest plan costs $149/month (or $ 1,490/year) and includes unlimited AI Agents, 30,000 credits per month, 60 minutes of voice calls, etc. It also allows you to create chatbots for Messenger, WhatsApp, Instagram, Telegram, and your website. Check Botsify’s official pricing page for details.

Smartsupp

G2: 4.7 ⭐ | Capterra: 4.6 ⭐

Best for: online stores and eCommerce brands that want product recommendations, cart recovery, upselling, and cross-selling through chat.

Supported chatbot channels: Facebook Messenger, WhatsApp, website, email.

Smartsupp is an AI-powered solution that combines live chat, chatbots, AI automation, and multi-channel messaging to streamline customer interactions. It centralizes all messages into a single dashboard, tracks visitor conversation history, collects and exports leads, and automates messaging for seamless communication across live chat, email, Messenger, and WhatsApp.

Designed to enhance both sales and customer support, Smartsupp blends chatbots with human interaction for a more personalized experience. Its Mira AI shopping assistant integrates directly into your website, providing instant help, product recommendations, and customer support. Mira AI can answer common and technical questions, learn from your website content, FAQs, and product feed, and hand conversations over to a human agent when needed.

As an alternative to Manychat, Smartsupp helps businesses capture, nurture, and convert leads effortlessly. Its chatbots automatically tag conversations and contacts, improving lead generation. They also reduce cart abandonment, upsell and cross-sell products, and increase order value. Smartsupp also includes AI Engage, which proactively reaches visitors with AI-driven messages at the right moment to improve conversions. Additionally, using information from chat conversations, you can keep customers engaged through follow-up emails with special offers, updates, and newsletters.

For teams needing deeper integrations, Smartsupp provides MCP and API support for connecting conversations, analytics, and automations with external tools and AI assistants like ChatGPT and Claude.

Limitations. Mira AI Shopping Assistant is not included by default and is purchased as an add-on. Also, features such as automatic tagging, advanced workflows, MCP, and API access are available only on higher-tier plans.

Pricing. Smartsupp offers a free plan with 25 chat conversations per month, Messenger and WhatsApp integration, and automated messages. The basic paid plan starts at $17/month (billed annually) and includes unlimited conversations, 50 AI reply assists, and additional features. Access to Mira AI is available as an add-on to any plan starting at $16/month. Check Smartsupp’s official pricing page for details.

Chatbase

G2: 4.8 ⭐ | Capterra: 4.3 ⭐

Best for: eCommerce brands that want a vast choice of AI models to help and engage website visitors.

Supported chatbot channels: WhatsApp, Facebook Messenger, Instagram, WordPress, Slack.

Chatbase is an AI-powered platform for building customer-facing AI agents that can answer questions, resolve issues, and automate workflows across chat, email, and voice channels. It supports advanced AI models, including those from OpenAI, Claude, Gemini, Cohere, and DeepSeek.

This Manychat alternative seamlessly connects your chatbot to essential systems like CRM software, helpdesks, commerce platforms, and custom APIs, enabling access to data such as order details and active subscriptions. You can configure actions for your chatbot, such as updating a customer’s subscription or changing their address. Additionally, you can create custom actions and workflows that expand your AI agent’s functionalities by executing custom code or integrating with other systems.

Chatbase also offers features like smart escalation and helpdesk routing, allowing you to set up natural-language instructions for when the chatbot should route queries to a human agent. It includes built-in testing tools, analytics for tracking topics, sentiment, and resolution rates. Other features include interactive widgets that can be displayed during conversations and backstage debugging tools for inspecting and improving agent behavior. Additionally, it can book appointments, create support tickets, and more.

Limitations. Message-credit pricing can become expensive at scale. Every AI interaction consumes credits, so high-volume support teams may see costs rise quickly compared with flat-rate customer support platforms.

Pricing. Chatbase offers a free plan with 50 messages per month, 1 user seat, and limited access to AI models. For more advanced features, the cheapest paid plan starts at $32/month (billed annually) and includes 500 monthly message credits, 5 AI actions per agent, and access to advanced models. You can also purchase add-ons such as extra agents, additional message credits, and more. Check Chatbase’s official pricing page for details.

Chaport

G2: 4.8 ⭐ | Capterra: 4.9 ⭐

Best for: companies that need easy-to-build chatbot conversations in multiple languages.

Supported chatbot channels: Facebook Messenger, Telegram, website.

Chaport is a chatbot software that lets you capture more leads from your website, boost conversions, and automate customer service. It offers tailored chatbot solutions for various purposes, including sales, marketing, and support, and for businesses of all sizes, from startups to SMBs and enterprises.

With its intuitive scenario editor, you can create chatbots without programming skills. Chaport chatbots can proactively engage website visitors before they ask a question, helping businesses automatically generate, qualify, and convert leads. The platform allows you to collect their names, email addresses, and other important details during conversations without any pre-chat forms. Chatbots can answer common questions and transfer complex queries to human agents.

Beyond chatbots, this Manychat alternative offers live chat functionality that works alongside chatbots. It allows human operators to take over conversations seamlessly. Chaport integrates with CRMs, email marketing platforms, and other third-party tools through Zapier and API connections, so that businesses can pass chatbot-collected data into their existing workflows.

Limitations. Chaport focuses primarily on scripted chatbot flows and FAQ automation, so it lacks advanced generative AI features such as autonomous AI agents, complex reasoning, or AI-driven workflow execution.

Pricing. Chaport offers a free plan with 2 operators, unlimited chats and websites, and a 60-day chat history. The cheapest paid plan costs $29/month (billed annually) and includes 4 operators, unlimited chat history, advanced customization, saved replies, and other features. Check Chaport’s official pricing page for details.

Other notable Manychat alternatives

Although the 18 Manychat alternatives above are among the most popular options, the chatbot builder market extends beyond them. A few other chatbot tools are worth knowing for particular needs:

• HubSpot offers a no-code chatbot builder that lets businesses qualify leads, book meetings, answer common questions, and automate website conversations at scale. Fully integrated with HubSpot’s Smart CRM, it can personalize responses using contact data, trigger workflows and email campaigns, create support tickets, and hand conversations to live agents when needed. It’s a strong option for businesses that want CRM-connected chatbot automation across marketing, sales, and customer service.
• Brevo (formerly Sendinblue) is an all-in-one marketing platform whose Conversations product adds live chat and a chatbot to its email, SMS, and CRM tools. In 2026, it launched an AI chatbot that answers questions, qualifies leads, and hands off to human agents. It’s a good fit for teams that want a chatbot bundled into a broader marketing and CRM suite.
• Workativ is a no-code platform for automating internal employee support, with AI agents and app-workflow automation for HR and IT teams in tools like Slack and Microsoft Teams. If your goal is employee-facing self-service (password resets, PTO requests, IT tickets), it’s worth a look.

A few names you’ll still find in older roundups are no longer options for new projects:

• Customers.ai (formerly MobileMonkey) has rebranded and pivoted away from chatbots. It’s now an AI audience and retention platform for Shopify brands using Klaviyo, with an X-Ray pixel that identifies anonymous website visitors and an Alfred AI Audience Agent that predicts purchase intent and automates segmentation.
• Botsonic (by Writesonic) has stopped accepting new signups as Writesonic shifted toward AI search visibility; existing users keep access.
• Drift, once a well-known conversational-marketing platform, is being wound down after Salesloft acquired it and later merged with Clari, with its capabilities folding into Salesloft.

Best Manychat alternatives by channel

If you already rely on specific communication channels, it makes sense to narrow your options to platforms that actually support them. Here’s a breakdown of the strongest Manychat alternatives by chatbot channel.

Instagram automation

Instagram is where Manychat built its reputation, so any replacement needs strong native Instagram automation rather than basic messaging support.

• SendPulse is the closest all-around alternative, with Instagram DM automation, comment-to-DM triggers, story-reply flows, and a no-code visual builder.
• Chatfuel is another Instagram-native option with particularly strong eCommerce automation.
• Respond.io also manages Instagram conversations inside a shared team inbox designed for sales and customer support teams.

All three platforms treat Instagram as a primary channel, which makes them reliable choices for DM, comment, and story automation.

WhatsApp

For WhatsApp automation, the key requirement is support for the official WhatsApp Business API.

• Respond.io is one of the strongest WhatsApp-first platforms and is built around the official API for scalable sales and support workflows.
• Chatfuel and Landbot are also official WhatsApp BSP partners. This makes them safe and compliant options for WhatsApp automation.
• SendPulse is one more official Meta Partner that supports WhatsApp chatbots, broadcasts, and automated flows, with the added advantage of managing WhatsApp alongside Instagram, Telegram, and other messaging channels from a single platform.

The right choice depends on whether you prioritize team collaboration, eCommerce automation, or multi-channel messaging from a single platform.

Facebook Messenger

Facebook Messenger remains useful for customer support, order updates, and re-engagement campaigns, even though Meta’s messaging policies are more restrictive than they used to be.

• Chatfuel provides a native Facebook Messenger bot builder with visual flow automation, keyword triggers, and integrations with eCommerce and CRM tools.
• SendPulse also supports Facebook Messenger automation through its visual chatbot builder and multi-channel messaging platform.
• Botsify offers Messenger chatbot automation with customizable conversation flows and integrations for customer support and lead generation.

These platforms can be used for tasks such as FAQ automation, lead qualification, and other scenarios.

Telegram

Telegram is a valuable automation channel for businesses operating in regions where it is widely used or in community-driven niches such as crypto, SaaS, gaming, and online education.

• SendPulse supports Telegram chatbots natively and allows you to build automated conversations, campaigns, and subscriber flows using the same visual builder used for other messaging channels.
• Botsify also supports Telegram chatbot automation, allowing you to create conversational workflows and manage Telegram interactions alongside other supported channels.

If Telegram is a core part of your communication strategy, these are among the strongest Manychat alternatives.

Website live chat and chatbot

Website chat focuses on engaging visitors, triggering proactive messages, and handing conversations to human agents when needed, which is a different use case from social messaging.

• Tidio combines AI chatbots with live chat, visitor tracking, and customer support tools. Thus, it’s a strong option for website-based conversations.
• Crisp offers chatbot functionality alongside shared inbox features, automation workflows, and support-focused tools.
• Connect (Userlike) provides website chatbots with live chat capabilities designed for customer service teams.
• Smartsupp combines chat automation with visitor monitoring and eCommerce-focused support features.

Choose one of these platforms if your priority is an on-site chatbot widget rather than automation for Instagram or WhatsApp.

SMS

SMS remains one of the highest-open-rate messaging channels, especially for reminders, confirmations, and time-sensitive promotions.

• SendPulse includes native SMS chatbot functionality and automated SMS flows.
• Botsify also supports SMS integrations and lets businesses extend chatbot workflows beyond web and social messaging.

SMS works best as part of an omnichannel strategy to support customer journeys across web, email, and social messaging channels.

Final thoughts

With all this diversity of chatbot software, it can be daunting to settle on the right one. When exploring alternative options, it’s crucial to evaluate not only their features but also their cost. However, keep in mind that certain Manychat competitors are designed for specific industries and business sizes.

To find the best Manychat alternative for your business, make sure to review user feedback, compare pricing with your budget, and ensure the platform offers the features you need. Free trials and plans are a great way to test its tools before committing.

If you’re looking for omnichannel software, SendPulse is one option to consider alongside solutions such as Respond.io, Chatfuel, Landbot, Intercom, and other Manychat alternatives. It supports multiple messaging channels, AI integrations, and features such as payment integrations within conversations. With a free plan available, you can test the platform’s capabilities and upgrade as you need to scale. Give it a try.