How to work in a student's account

Once students register for a course, they can access their personal accounts. They can edit their profiles, take courses, and ask their instructors questions.

How to enroll in a course

Sign up

If you are invited to join a course, you will receive an email with a registration link. Follow it to go to a course website. If you have a link to a course landing page, follow it to register.

Click Sign up for a course.

You can ask a question via a course landing page. Read more: How can students ask questions and find the answers?

Fill in the registration form fields (your full name and email address), and create a password. Click Sign up.

Then, a confirmation email will be sent to your email address. Click a link that will redirect you to the login page. Enter your email address and password specified during the registration, and click Sign up for the course.

Sign in

You can sign in to your account without registering if you are already enrolled in any course of the same instructor on this domain. To do this, click Sign in.

Enter the login and password you specified when registering for one of the instructor’s courses, and click Sign in.

How to set up your personal account

In your personal account, you can edit your first and last name, select a language, and change your password. To do this, click Edit profile.

In your instructor account, you can also customize your student account style.

Read more: How to customize your student account for each domain.

How to manage multiple active sessions

Multiple students cannot access and use the same account simultaneously in your paid and free courses. Only one desktop user and one mobile user can log in at the same time. If the second user logs in to the account through the same platform, the first user will be logged out.

How to manage courses before taking them

In the Courses section, you will see the following tabs: All (all courses), Started (courses you are currently taking), Scheduled (courses that have not yet been started), and Completed courses (courses you have already completed).

You can also see your instructor’s recommended courses in My courses > Recommended courses or in All courses section > Recommended courses.

Viewing course progress

If a course is marked as Course Started, it means that it has been started by its instructor, and you can take it. If you open a course at least once, you will see your course progress.

Getting started

To start a course you registered for or were invited to, click Enroll.

If an instructor has set a course completion time limit, you will see how many days you have left to complete it. Once this time is up, you will not be able to access the course.

Then, click the course to open it, and start studying.

Viewing a course program

When you open a course, its program will be on the left, including its sections, lessons, and tests. Click the first lesson to start studying.

How to manage courses when taking them

To proceed to the next lesson in linear order, mark the previous lesson as completed, pass the test, and turn in the assignment. With non-linear courses, marking lessons as completed is not necessary because you have access to all lessons in a course or section.

Viewing a lesson

In each lesson, you can find materials of different formats, but these are mostly video lectures. There can be other useful downloadable materials, for example, guides, books, and presentations. To download them to your device, click a file.

If you have a carousel in your lesson, you can use the bottom switch to scroll through it. To expand an image in a modal window, click it.

Taking a lesson

After watching all the lectures and viewing all the materials, mark a lesson as completed. To do this, select the Mark as completed checkbox. Сlick the arrow — you will go to the next step.

This way, you can view your progress on the course page and receive a certificate of completion. Your instructor can also limit access to the next lesson if the previous one is not marked as completed.

Passing a test

During their studies, students may be required to take tests if course creators choose to include them. Students’ test scores determine whether they will successfully complete a course and earn their certificates.

To answer a test question, select an answer, and click Next.

Once you complete the test, you will see your score.

If an instructor allows more attempts in the Attempts to pass option, students can take the test again. To do it, they need to click Repeat.

Doing homework

An assignment is considered successfully completed if an instructor accepts it.

Below an assignment, there is a field where you can type in your answer and attach a file. Enter your answer, attach a file if necessary, and click Send.

Once you submit an assignment, it can have the following statuses:

Students’ questions and instructors’ answers

Students can ask questions during their course registration and each lesson.

Read also: How can Students ask questions and find the answers?

To ask a question on the lesson page, click the message icon in the upper right corner. Type in a question, and click Send.

You can view all your questions and answers from instructors in the Questions tab. If an instructor posts a new answer, you will see a blue dot next to your question. An email notification will be sent to your email address specified during the registration.

To see an answer, click a question. Here, you can ask an additional question or reply to your instructor. Click the arrow on the right to submit your reply.

How to view notifications

Students can view default messages about their progress or push notifications you create in the Notifications tab in their account and app. You can also filter messages by status.

How to manage a course after its completion

Meeting course completion criteria

To complete a course and get access to the results page, students need to fulfill a set of requirements (if an instructor has selected them in the course settings):

• mark each lesson as completed;
• submit homework assignments and have them accepted by an instructor;
• complete each test with a passing score.

Once all the required conditions are met, a checkmark will appear next to lessons and tests. However, it will not appear next to sections that are not completed. This can help students see what they need to complete.

Viewing results

The results page becomes available only after a student meets all the course completion criteria selected by their instructor.

To go to the results page, click Results in the lower left corner.

On this page, you can view your overall score for all tests, download your certificate, give feedback, and see other students’ feedback and recommended courses.

Getting a certificate

Go to the results page, and click Get your certificate. You can download your certificate in PDF or print it.

The Get your certificate button will appear only if your instructor added a certificate to their course.

You can download your certificate later in the certificate gallery. Go to the Certificates tab on the main page, and select your certificate.

If you don’t see your certificate, go to the results page, and click Get your certificate.

Giving course feedback

Students can rate each lesson, test, and the whole course. This way, an instructor will be able to receive feedback and improve their educational materials or course program.

To rate a lesson or test while you are taking it, go to the necessary section, and rate it on a 5-point scale.

To rate the whole course, go to the results page, give a star rating, type in your review, and click Send.

Students will be able to see other students’ course feedback if an instructor chooses to display reviews.

Viewing recommended courses

If an instructor chooses to display recommended courses, students will be able to see them on the results page or main page and enroll.

Last Updated: 07.03.2024